We all know to watch out for scammers and that we should not give out any personal information when contacted by phone, text or any other way. The scams are numerous, and new ones are being thought up continually. It’s hard to trust anyone in today’s world.
But what about the people we choose to do business with? What scamming tactics do they use? I’m listing some tactics and wasteful spending I have noticed.
Bulk purchase – you buy an item in bulk so that it will last a while and immediately begin receiving order forms to buy more. Did the company not notice that I don’t want to order anymore until I use up what I have or that it will be months before I need to order again? I guess not.
Free Service – you order a service that is free, for example a program for your computer. You constantly receive emails that you need to update, or something is being recommended. When you click to fix the issue, they want you to pay a monthly fee. Do not try to scam me into paying for the service I do not want.
I’m No Longer Your Customer – I notified a company in March 2018, and again later, that I did not want to renew my membership and wanted to be removed from all mailing lists. After the 6 weeks I was told it would take to remove me from the lists, I have received 53 mailings. Including 3 in January 2019 and one was a “final notice.” What a waste of money.
Excess Printing Costs – There are free items I order online every quarter through my health insurance. I receive a catalog for the year. On the back it says “REMEMBER! Keep this catalog.” When I receive my order, there is always an order form, which I do not use since I order online, and a new catalog. Another waste of money. Cut out the wasteful spending and cut your fees.
Samples – you order a sample but must pay shipping, so the company needs a credit card. You receive another order in the mail and don’t understand why until you look at your credit card and see that you paid for the second order. You only wanted the sample. There is a limited time to return the second order which, amazingly enough, runs out before you receive your credit card statement. This is obviously a scam.
Updates – you purchase a program or app and then you receive notice that it can’t be updated anymore because a new program has been developed. If you choose to continue using the program it will cost more money. There are too many updates anyway. Get it right the first time.
I sometimes picture in my mind, executives having a meeting to come up with new ways to scam their customers and laughing. Then, let’s break for lunch. I know not all businesses operate this way, but the ones that do should think about their tactics and wasteful spending.